Question 1

What types of eye wash and sprays do we stock?

Accepted Answer

This effective spray relief provides a fast-acting response to tired or dry eyes. Designed to work perfectly alongside your contact lenses, the spray prevents light sensitivity, gritty feelings and a build-up of dirt or protein in your eyes. The special formula is also compatible with make-up, meaning that it won’t run if you get any spray on your eye make-up.

Question 2

Why are eye wash and sprays important?

Accepted Answer

Itchy eyes can make wearing contact lenses hard work, but eye wash for dry eyes is perfect for re-hydrating and adding moisture. This soothes any discomfort caused so you can go back to enjoying your lenses in comfort.

Some people don’t like using eye drops, finding them hard to apply and that they can sometimes be wasteful. Eye wash and sprays ensure that you get good coverage of the whole eye, making the most of the solution and providing plenty of moisture to keep your eyes feeling fresh and healthy right up to the end of the day.

Easy to use and carry around, eye washes and sprays are a handy way of treating symptoms of dry eyes. The refreshing spray also has a pleasant feeling as you use it, working with the solution to soothe your eyes instantly and enough to last all day.

Question 3

What conditions can using eye wash and sprays help to prevent?

Accepted Answer

Using eye wash and sprays will help to treat the discomfort caused by dry eyes, but it won’t stop eye conditions from developing, nor will it cure any that you have already got. What they are effective at is treating the symptoms of dry eye syndrome, providing you with relief and comfort so that you can wear contact lenses for the entire day.

If you’re experiencing serious discomfort or regularly experiencing dry eyes, you should visit a doctor or eye care professional. They can then identify what the problem is and the right course of treatment.

Question 4

Why should I order from Vision Direct?

Accepted Answer

At Vision Direct, we sell the same contact lenses and eye care products from the same manufacturers as high street opticians at up to 45% less. As a standard, you can get free speedy delivery on all orders over the value of €59. We offer discounts to our email subscribers who can get early access to our promotions throughout the year, including our seasonal sales and Black Friday discounts. Plus, the majority of our parcels are letterbox friendly, so you don’t need to be home to receive your lens order. We offer all this without the need to have your prescription validated. Yet if you prefer, our resident optician is on hand to check your contact lens prescription as well as provide expert advice on how best to care for your lenses. And if you have any queries about ordering with us, our trained and friendly customer service team is just a call or message away. It's no surprise that we have tens of thousands of 5-star reviews on Trustpilot.

Question 5

How can I order my contact lenses with Vision Direct?

Accepted Answer

Buying your lenses with us is straightforward.

When buying contact lenses online, all you need to do is double-check your prescription on the side of a box of contact lenses you recently bought, enter the details and go through the simple checkout process.

Step 1: Navigate to any of our product pages to find your contact lens prescription details.

Step 2: On the right-hand side of the page, you can enter your contact lens prescription. If you're unsure how to read your prescription, follow the link to find out and watch our handy video for some easy-to-follow advice.

Need some help? Send us a picture of your prescription, and we can quickly double-check your details.

Step 3: Once you’ve made your selection, click “Add to Basket”.

Step 4: Check that everything looks correct in your basket. If you’re ready to order, select “Proceed to Checkout”.

Step 5: Provide your Delivery and Billing Address and enter your payment method. Accept our terms and conditions and select “Place Order”.

It’s as easy as that! See for yourself and start your contact lens order now.

Question 6

What details should my prescription include?

Accepted Answer

Learning how to read your contact lens prescription might be daunting at first. All contact lens prescriptions include a least three values: base curve, diameter, and power. However, for toric or multifocal lenses additional values will be added to the prescription, usually no more than four.

The specifications you can expect to see are as follows:

Base Curve (BC): The curvature of the lens in millimetres usually between 8.3 and 9.0.

Diameter (D): The diameter of the contact lens. This number ranges from between 13.8 to 14.5.

Power (PWR/SPH): Is a + or - figure followed by a number e.g. -4.50 or +0.25. This represents the level of visual correction needed, and whether your lenses correct long-sightedness (plus/+ powers) or short-sightedness (minus/- powers). For some contact lenses, the power may also be 0.00, plano or displayed with this symbol ∞ which is for non-prescription use e.g. coloured contact lenses.

If you have astigmatism or wear multifocal contact lenses you can read out full guide on how to read your contact lens prescription.

FREE CONTACT LENSES

FREE CONTACT LENSES

FREE CONTACT LENSES

FREE CONTACT LENSES

Free delivery for orders €59 and up